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Frequently Asked Questions

From service response times to cloud printing capabilities, our FAQ section is here to provide you with quick, straightforward answers to the most pressing questions about working with Premier Managed Technologies.

  • How can a free audit help my business?

    Our free print and document process audit identifies areas where you can reduce costs, streamline workflows, and enhance productivity. It’s a quick, no-obligation way to uncover potential savings.

  • What areas do you cover?

    We serve businesses across Sussex, Surrey, Hampshire, and Berkshire, providing local support and quick response times.

  • Do you offer cloud printing solutions?

    Absolutely. Our cloud printing and scanning solutions enable secure, remote printing from any device, anywhere.

  • How quickly can you respond to technical issues?

    Our average response time for on-site support is just 4 hours, ensuring minimal disruption to your operations.

  • What makes your support different?

    Our local support team is always on hand to assist with any issues. We offer remote monitoring to address problems before they impact your operations, ensuring minimal downtime.

  • Can I lease or rent equipment instead of purchasing?

    Absolutely. We offer flexible leasing and rental packages, giving you access to top-tier equipment without the upfront costs.

  • Do you work with specific brands or equipment?

    Yes, we partner with trusted brands like Toshiba, Canon, and Epson to provide reliable, high-performance print and document solutions tailored to your needs.

  • Can you help reduce printing costs?

    Yes, our managed print solutions are designed to minimise waste, lower costs, and optimise document workflows.

  • Do you offer pre-owned equipment?

    Yes, we provide cost-effective, fully serviced pre-owned printers and multifunctional devices with the same reliable support as new equipment.